Neno Technology B.V.
Last Updated: March 14, 2025
1. Introduction
Dit Privacybeleid legt uit hoe Neno Technology B.V. (“Neno”, “wij”, “ons” of “onze”) persoonsgegevens verzamelt, gebruikt en beschermt wanneer je gebruikmaakt van onze website, browserextensie en gerelateerde diensten (“Diensten”).
Door gebruik te maken van onze Diensten bevestig je dat je dit Privacybeleid hebt gelezen en begrepen. Ga je niet akkoord, maak dan geen gebruik van onze Diensten.
2. Data Controller
De verwerkingsverantwoordelijke voor de verwerking van jouw persoonsgegevens is:
Neno Technology B.V.
E-mail: compliance@neno.co
Website: https://neno.co
Geregistreerd in Nederland
Indien van toepassing kan onze Functionaris Gegevensbescherming (FG) via hetzelfde e-mailadres worden bereikt.
3. Information We Collect
We may collect the following categories of personal data:
3.1 Communicatiegegevens
Contactgegevens: Wanneer je contact met ons opneemt, verwerken wij je naam, e-mailadres en eventuele aanvullende informatie die je verstrekt.
Zakelijke aanvragen: Als je informatie opvraagt over onze diensten, kunnen wij je volledige naam, e-mailadres, bedrijfsnaam en functietitel verwerken.
3.2 Gegevens verzameld via onze Diensten
Gebruiksgegevens: Informatie over je interacties met onze Diensten, waaronder je IP-adres, browsertype, besturingssysteem en algemene gebruiksstatistieken.
Cookies en trackingtechnologieën: Wij maken gebruik van cookies en vergelijkbare technologieën voor de werking van de website, het monitoren van prestaties en het verbeteren van de gebruikerservaring. Je kunt je cookievoorkeuren beheren via de instellingen van je browser.
4. How We Use Your Information
We process your personal data for the following purposes:
Service Provision: To operate, maintain, and improve our Services.
Communication: To respond to inquiries, provide customer support, and send essential updates.
Analytics & Improvement: To analyze usage and enhance the user experience.
Security & Fraud Prevention: To protect against misuse, fraud, and security risks.
Legal Compliance: To comply with legal obligations under Dutch and EU law.
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
Performance of a Contract: When processing is necessary to provide our Services.
Legitimate Interests: For business operations, communications, analytics, and fraud prevention, provided these interests do not override your fundamental rights.
Legal Obligation: When processing is required under Dutch or EU law.
Consent: For optional uses such as marketing communications or non-essential cookies. You may withdraw consent at any time.
6. Data Sharing and Transfers
We may share your personal data with:
Service Providers: Trusted third parties that support hosting, analytics, and customer support.
Legal Authorities: Where disclosure is required by law, regulation, or court order.
Business Partners / M&A: In the event of a merger, acquisition, or similar transaction, with appropriate safeguards in place.
International Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection through mechanisms such as:
European Commission Adequacy Decisions
Standard Contractual Clauses (SCCs)
Additional safeguards where necessary
7. Your Rights (GDPR)
As a data subject under the GDPR, you have the following rights:
Right of Access – Request a copy of your personal data.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure – Request deletion of your data when legally possible.
Right to Restriction – Request limitation of certain processing activities.
Right to Data Portability – Request your data in a structured, machine-readable format.
Right to Object – Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.
You also have the right to lodge a complaint with your local Data Protection Authority (DPA), in the Netherlands the Autoriteit Persoonsgegevens (AP).
To exercise your rights, please contact us at compliance@neno.co
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.
When no longer required, data will be securely deleted or anonymized.
9. Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
While we strive to use industry best practices, no system can guarantee absolute security.
10. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements.
The most recent version will always be available at https://neno.co/privacy.
Material changes will be communicated to users where required by law
Contact Information
For privacy-related questions, concerns, or rights requests, please contact:
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