Transparent, secure, and built for trust
Cookie Policy
Neno Technology B.V.
Last Updated: February 3, 2026
1. What are cookies?
Cookies are small (text) files that are stored on your computer. Your web browser stores these cookies when you use our Website neno.co. When you visit our Website again, these cookies are retrieved so that we recognize you as a previous visitor.
2. Why do we use cookies?
By using cookies, we can see how our Website is used and how we can optimize our Website and services. Cookies are also useful to make the Website fast and secure. In addition, cookies can be used by us or third parties to show you relevant advertisements based on your interests. See the table below for the specific purposes of each cookie we use.
Which cookies do we use?
1.1 Cookie
1.2 Personal Data
1.3 Function / Purpose
1.4 Storage Period
1.5 Privacy Policy
_ga
Wordt gebruikt om gebruikers van elkaar te onderscheiden. Via een opt-out browserplugin kan de gebruiker voorkomen dat Google Analytics zijn/haar gegevens gebruikt. Zie ook https://tools.google.c om/dlpage/gaoptout.
24 maanden
_ga
_ga_<container-id>
intercom-id-[app_id]
intercom-session-[ap p_id]
Intercom
Intercom
Wordt gebruikt om de sessiestatus te behouden. Via een opt-out browserplugin kan de gebruiker voorkomen dat Google Analytics zijn/haar gegevens gebruikt. Zie ook https://tools.google.c om/dlpage/gaoptout. Anonieme bezoekers-identificati e cookie. Als mensen deze website bezoeken, krijgen ze deze cookie. Identificatie voor elke unieke browsersessie. Deze sessie cookie wordt vernieuwd bij elke succesvolle ingelogde ping, waardoor deze vanaf dat moment een week wordt verlengd. De gebruiker heeft gedurende 1 week toegang tot zijn gesprekken en kan gegevens laten communiceren op uitgelogde pagina's, zolang de sessie niet opzettelijk wordt beëindigd met Intercom ('shutdown'), wat meestal gebeurt bij het uitloggen.
24 maanden
9 maanden
1 week
_ga_<container-id>
intercom-id-[app_id]
intercom-session-[ap p_id]
intercom-device-id-[a pp_id]
Intercom
Matomo
Identificatie voor elk uniek apparaat dat communiceert met de Messenger. Het wordt vernieuwd bij elke succesvolle ping, waardoor het met nog eens 9 maanden wordt verlengd. We gebruiken deze cookie om de unieke apparaten te bepalen die communiceren met de Intercom Messenger om misbruik te voorkomen. Matomo uses cookies to store some information about visitors between visits, however, it is possible to use Matomo Analytics without requiring cookies. This can be set up for all visits if you are willing to accept less specific data, or you might do it for all visits before they consent to further tracking.
9 maanden
24 maanden
intercom-device-id-[a pp_id]
3. Can I delete the cookies?
Yes, you can delete the cookies yourself in your internet browser. If you do not want cookies to be sent to your device, you can change this via the cookie settings in the internet browser. Please note that some functions and services on the Website may not function (properly) without cookies.
4. Your rights
As a data subject, you have the right to request access to the processing of your personal data and to correct or delete your personal data. You can also ask us to restrict the processing of your personal data and to transfer a copy of your personal data to another data controller.
If you would like to make such a request, we ask you to contact us via the contact details at the bottom of this Cookie Statement. To prevent abuse of these rights, we may ask you to identify yourself adequately.
In addition, you can withdraw your consent to use the cookie(s) at any time. From that moment on, we will no longer send the cookie(s) to your device. This does not affect the lawfulness of the processing of personal data through cookie use before you withdraw your consent.
If you believe that we are processing your personal data unlawfully, you can file a complaint with the Dutch Data Protection Authority.
5. Changes to this Cookie Statement
This Cookie Statement may be changed from time to time. The most recent version of this Cookie Statement applies. We therefore recommend that you read this Cookie Statement regularly to see if there have been any changes.
For privacy-related questions, concerns, or rights requests, please contact:
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